
Last week, two of the actAVA co-founders, Frank Wang and Dr. Weiran Yao, were interviewed about the launch of the actAVA χ-BENCH. One question kept coming up. "Why did you spend so much energy building an evaluation benchmark?" This answer is rather simple. Too many healthcare AI companies sound similar right now. Same demo. Same pitch deck. Same promise: "production-ready agents for prior authorization, utilization management, and care management." We decided to create a focused benchmark to tell marketing from reality.

Dr. Ash Zenooz is a unique figure in healthcare because she bridges the gap between three distinct worlds: the clinical (as a board-certified radiologist), the governmental (as former CMO for the VA’s EHR modernization), and the enterprise tech (as former CMO of Salesforce and CEO of Commure). At Commure, she had the vision of creating a universal platform. She often spoke with hospital execs about drowning in "pilot-itis"—hundreds of small tools that don’t talk to each other.

On May 27, actAVA is working with the AI Healthcare Lab to host a practical session focused on how AI agents are being built, deployed, and tested across clinical and operational settings. This isn't a vendor showcase or a futurist panel. It's a hands-on conversation between people who are building, buying, and using agentic AI in healthcare today.

Deploying AI agents is no longer the hard part — knowing what they cost and whether they're worth it is. This article breaks down how to measure orchestration cost per patient, match model tiers to specific ROI goals, and use A/B testing to make model selection a data-driven decision rather than a guess.

David Bjork is a highly accomplished veteran healthcare executive and entrepreneur, bringing a wealth of experience to the healthcare technology and services sector. He is the CEO and Managing Partner of CWH Advisors, a respected management consulting firm that he established in 2014. Bjork's deep industry knowledge and strategic acumen have made him a sought-after advisor for organizations looking to scale, optimize operations, and achieve market leadership. His career is marked by successfully guiding businesses through periods of transformative growth and market change.

The landscape of artificial intelligence is undergoing a fundamental shift, moving from static Generative AI tools to Agentic AI—a true workforce multiplier. We are transitioning from simple chatbots to autonomous, long-running agents that move beyond mere task completion to pursue complex, multi-step goals. actAVA has built the system companies need to create and manage these new “digital workers”.